Shipping policy

Order Processing

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking details once your order is shipped.

Shipping Methods & Delivery Times

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• International Shipping: 7-14 business days (varies by location)

Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method.
• Free shipping may be available for qualifying orders—check our promotions for details.

International Shipping

• Customers are responsible for any customs duties, taxes, or import fees.
• Delivery times may vary due to customs processing.

Order Tracking

• Tracking information will be sent via email once your order is shipped.
• If you do not receive tracking details, please contact our support team.

Shipping Restrictions

• We currently do not ship to PO Boxes, APO/FPO addresses, or restricted regions.
• Some lithium battery products may have shipping restrictions based on local regulations.

Lost or Delayed Shipments

• If your order is delayed or lost in transit, contact us for assistance.
• We are not responsible for carrier delays, but we’ll do our best to help resolve issues.

Contact Us

For any shipping inquiries, reach out to our support team at admin@ravion.us.