Frequently Asked Questions (FAQ) 

General Questions

1. What is Ravion?

Ravion is a lightweight, portable battery pack designed specifically for Starlink Mini. It provides extended power for uninterrupted satellite internet access in outdoor and off-grid environments.

2. Who is Ravion for?

Ravion is ideal for:

• Campers, hikers, and vanlifers needing reliable internet on the go.
• Emergency responders requiring communication during disasters.
• Remote workers and businesses operating in off-grid areas.
• Boaters and sailors staying connected at sea.
• Media professionals and event organizers who need stable internet.

Technical & Usage Questions

3. How long does Ravion power Starlink Mini?

Ravion provides up to 9 hours of continuous Starlink Mini operation on a full charge, depending on usage and environmental conditions.

4. Is Ravion waterproof?

Yes! Ravion is rated IP65 waterproof, meaning it can withstand dust, rain, and splashes, making it perfect for outdoor adventures.

5. How does Ravion attach to Starlink Mini?

Ravion features a secure clip-on design, ensuring a stable connection without affecting portability.

6. Can I use Ravion while it’s charging?

Yes, Ravion supports pass-through charging, allowing you to use Starlink Mini while recharging the battery.

Charging & Power Questions

7. How do I charge Ravion?

Ravion can be charged using:

• Standard AC wall adapter
• Solar panels (optional accessory) for off-grid charging

8. How long does it take to fully charge?

• Wall outlet (fast charging): ~4 hours
• Solar panel (100W under full sun): ~5-7 hours

9. What type of battery does Ravion use?

Ravion is powered by a 158Wh NCM (Nickel-Cobalt-Manganese) lithium battery, balancing energy density and longevity.

Safety & Compliance

10. Can I take Ravion on an airplane?

Yes! Ravion complies with FAA regulations for carry-on batteries (under 160Wh limit). However, it cannot be checked in luggage. Always check with your airline before traveling.

11. Is Ravion safe to use in extreme temperatures?

Ravion operates best in temperatures between -10°C to 45°C (14°F to 113°F). Avoid exposing it to direct heat sources or freezing conditions for prolonged periods.

12. Does Ravion have overcharge and short-circuit protection?

Yes! Ravion includes:
✅ Overcharge protection
✅ Short-circuit protection
✅ Temperature control
✅ Water-resistant design

Support & Warranty

13. What is the warranty period for Ravion?

Ravion comes with a 12-month warranty covering manufacturing defects.

14. Where can I buy Ravion?

You can purchase Ravion directly from our official website or through authorized retailers.

15. How can I contact support?

For any issues or inquiries, reach out to us via:
📧 Email: cs@ravion.us
📞 Phone: +1 (626) 558-4808
📍 Live Chat: Available on our website